Passer au contenu principal
English - Nederlands - Deutsch

English - Nederlands - Deutsch

Ask your question - Stel je vraag - Ihre Fragen

167

0

  • •••
B
SIM Cards not activated yet

Hello! I have changed my subscription from Solo Max to Trio Max. Even though I have received and activated my 2 SIM cards, I still have Proximus sign

Question

10

2

0

Outbreak internet connection

Good morning, this morning we are again experiencing an outbreak internet connection on SHAPE. I’m trying to contact VOO customer support on the

 publié 

il y a 3 mois

 • 

Dernière réponse par 

Antoine L 

il y a 2 mois

Problème

71

1

0

Cancellation of contract

Two weeks ago I submitted the form online requesting the cancellation of my Internet contract and information on where to return the router, as I will

 publié 

il y a 3 mois

 • 

Dernière réponse par 

dmonla 

il y a 3 mois

Problème

11

4

0

Solution acceptée

upgrade - activation date?

Hi everyone, I have placed an order online two weeks ago to upgrade my current DUO Wahoo subscription to a TRIO Max subscription. Everything went we

 publié 

il y a 3 mois

 • 

Dernière réponse par 

Lionel S 

il y a 3 mois

Problème

43

8

0

Solution acceptée

Breakdown Internet Connection on SHAPE, Mons

Good afternoon, we are experiencing a total breakdown on the internet connection on SHAPE. Could you please verify and, eventually, send a technician

 publié 

il y a 3 mois

 • 

Dernière réponse par 

Chipap 

il y a 3 mois

Problème

41

2

Cancellation of BeTv subscription / Annulation de l'abonnement BeTv

(EN) Dear Voo customer service, I made an attempt to cancel my BeTv subscription TWO WEEKS AGO (06/10/2020). I have received NO INFORMATION about tha

 publié 

il y a 4 mois

 • 

Dernière réponse par 

roylion15 

il y a 4 mois

Problème

24

7

0

Internet connection down

Hello my internet connection went down an hour ago, modem download light is green, upload is blinking, online is off , can someone advise what could

 publié 

il y a 5 mois

 • 

Dernière réponse par 

MaXiMiLiEn47201 

il y a 5 mois

Problème

28

1

0

Voo have not come to install internet and tv for two weeks.

Hello. I applied to Voo two weeks ago for mobile numbers, tv and internet. When I applied the dealer gave me mobile numbers and said that the technici

 publié 

il y a 7 mois

 • 

Dernière réponse par 

Lionel S 

il y a 6 mois

Problème

27

1

My Internet Appointment

We have received the confirmation for internet installation which supposed to happen yesterday between 12-17pm. We haven't seen anyone?! We are waitin

 publié 

il y a 7 mois

 • 

Dernière réponse par 

Mélanie W 

il y a 6 mois

Problème

13

1

0

I want to cancel my contract

I will leave Belgium soon. I have tried to contact VOO service for more than 2 weeks. I received an email that somebody would call me back within 48 h

 publié 

il y a 7 mois

 • 

Dernière réponse par 

Lionel S 

il y a 7 mois

Question

56

6

0