Hello! I have changed my subscription from Solo Max to Trio Max. Even though I have received and activated my 2 SIM cards, I still have Proximus sign

Good morning, this morning we are again experiencing an outbreak internet connection on SHAPE. I’m trying to contact VOO customer support on the

Two weeks ago I submitted the form online requesting the cancellation of my Internet contract and information on where to return the router, as I will

Hi everyone, I have placed an order online two weeks ago to upgrade my current DUO Wahoo subscription to a TRIO Max subscription. Everything went we

Good afternoon, we are experiencing a total breakdown on the internet connection on SHAPE. Could you please verify and, eventually, send a technician

(EN) Dear Voo customer service, I made an attempt to cancel my BeTv subscription TWO WEEKS AGO (06/10/2020). I have received NO INFORMATION about tha

Hello my internet connection went down an hour ago, modem download light is green, upload is blinking, online is off , can someone advise what could

Hello. I applied to Voo two weeks ago for mobile numbers, tv and internet. When I applied the dealer gave me mobile numbers and said that the technici

We have received the confirmation for internet installation which supposed to happen yesterday between 12-17pm. We haven't seen anyone?! We are waitin

I will leave Belgium soon. I have tried to contact VOO service for more than 2 weeks. I received an email that somebody would call me back within 48 h