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SIM Cards not activated yet
Hello! I have changed my subscription from Solo Max to Trio Max. Even though I have received and activated my 2 SIM cards, I still have Proximus sign
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10
2
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Outbreak internet connection
Good morning, this morning we are again experiencing an outbreak internet connection on SHAPE. I’m trying to contact VOO customer support on the
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71
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Cancellation of contract
Two weeks ago I submitted the form online requesting the cancellation of my Internet contract and information on where to return the router, as I will
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11
4
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Solution acceptée
upgrade - activation date?
Hi everyone, I have placed an order online two weeks ago to upgrade my current DUO Wahoo subscription to a TRIO Max subscription. Everything went we
Problème
43
8
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Solution acceptée
Breakdown Internet Connection on SHAPE, Mons
Good afternoon, we are experiencing a total breakdown on the internet connection on SHAPE. Could you please verify and, eventually, send a technician
Problème
41
2
Cancellation of BeTv subscription / Annulation de l'abonnement BeTv
(EN) Dear Voo customer service, I made an attempt to cancel my BeTv subscription TWO WEEKS AGO (06/10/2020). I have received NO INFORMATION about tha
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24
7
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Internet connection down
Hello my internet connection went down an hour ago, modem download light is green, upload is blinking, online is off , can someone advise what could
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28
1
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Voo have not come to install internet and tv for two weeks.
Hello. I applied to Voo two weeks ago for mobile numbers, tv and internet. When I applied the dealer gave me mobile numbers and said that the technici
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27
1
My Internet Appointment
We have received the confirmation for internet installation which supposed to happen yesterday between 12-17pm. We haven't seen anyone?! We are waitin
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13
1
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I want to cancel my contract
I will leave Belgium soon. I have tried to contact VOO service for more than 2 weeks. I received an email that somebody would call me back within 48 h
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