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lundi 25 septembre 2023 10:39

Transfer of contract

Dear team,

I have already initiated to transfer the internet contract to the new tenant.

I haven't received any email about it's reception.

Since it has to start 1st october onwards, and there's no news, can I please know what can be done about it?

Officiel VOO

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4.2K Messages

il y a 2 ans

Hello Kamble,

I see that a letter was sent to you on Tuesday 26/09.

One document is missing (the assignment form).

I invite you to read this letter and follow the procedure for returning it to us.

I am still available.

4 Messages

il y a 2 ans

Hello, thanks for the response!

I replied to the email and sent all the forms again.

Top Expert

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22.1K Messages

il y a 2 ans

Hi,

I replied to the email

Have you cheked that this adress is ot one "no-reply" adress ?

4 Messages

il y a 2 ans

Yes yes indeed.. 

I sent it to this email-

svcclientele.bru@staff.voo.be

Officiel VOO

 • 

4.2K Messages

il y a 2 ans

Hello Kamble,

I notice that a reply has been given to you by the relevant department.

I remain available.

Have a nice day.

4 Messages

il y a 2 ans

yes yes and I have re-sent the email with correct documents.

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